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Westgate Lakes Resort & Spa in Orlando, FL

9500 Turkey Lake RdOrlando, FL 32819
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Westgate Lakes Resort & Spa offers a sophisticated, ideally located place to lodge in the heart of all the Orlando activity. With spacious and fully furnished villas, seven outdoor heated pools, seven hot tubs, an award-winning restaurant, a relaxing on-site spa, complimentary scheduled shuttle services, and EV charging stations, guests can enjoy all the luxuries of home and more while visiting.

Good To Know

from Ashley, one of our Orlando Travel Experts
  • 3.8 miles from Universal Orlando Resort.
  • 4.6 miles from Walt Disney World Resort.
  • Adjacent to Sand Lake Rd. (Restaurant Row)
  • Free area shuttle.
  • Minimum check-in age is 21.
  • Kitchens or kitchenettes.
  • Private patios or balconies.
  • 5 restaurants.
  • 7 heated pools.
  • Multiple recreational activities.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Barbecue Grill(s)
  • Beach/pool sun loungers
  • Boat Rental
  • Breakfast (surcharge)
  • Business Center
  • Children's Club
  • Children's club (surcharge)
  • Children's Pool
  • Children's Program
  • Coffee Shop or Café
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • DVD Players Available
  • Elevator
  • Express Checkout
  • Fishing Deck/Pier
  • Fitness Facilities
  • Free Parking
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Hair Salon
  • Handicapped Access
  • Health Spa/Massage
  • Hot Tub
  • Ice Machines
  • Internet Access in Public Areas (surcharge)
  • Marina on Property
  • Meeting Facilities
  • Movie Rentals
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Patio/Veranda
  • Pet Friendly
  • Picnic Area
  • Playground
  • Poolside Bar
  • Restaurant on Property
  • Room Service
  • RV and Truck Parking
  • Security Guard
  • Shuttle Services - Limited (free)
  • Smoke-free Property
  • Snack Bar/Deli
  • Sun Deck
  • Sundry/Grocery
  • Tennis Court on Property
  • Wedding Services
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from Westgate Lakes Resort & Spa
Check-In: 4:00pm Check-Out: 10:00am
Guests at the Westgate Lakes Resort & Spa enjoy a memorable vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets.

Westgate Lakes Resort & Spa is situated within only minutes of world class theme parks such as Walt Disney World Resort, Universal Orlando Resort, Sea World, Discovery Cove and Aquatica as well as many other Orlando attractions and the Orange County Convention Center.

Westgate Lakes Resort & Spa offers numerous family-friendly amenities such as seven outdoor heated swimming pools, seven hot tubs, fitness center, volleyball, basketball and tennis courts, miniature golf, bicycle rentals, playgrounds, game room, lakeside marina & dock, paddle boats & kayaks, barbecue grills and picnic area. The resort offers an onsite full-service spa.

From cozy studios to spacious two bedroom villas, Westgate Lakes Resort & Spa offers the ideal accommodations to meet your family's needs. In-room amenities include sleeper sofa, full kitchen or kitchenette, refrigerator, microwave, coffee maker, cable television, DVD player, phone with voicemail, and an in-room safe box. Most of the rooms feature a balcony or patio as well.

The Marketplace
Browse to your heart’s content at the larger and all new Marketplace offering a variety of groceries, dairy items, snack items including a full line of Lay’s® chips, pasta and pre-packaged foods in addition to sliced-to-order deli meats. Enjoy freshly made-to-order subs, wraps and salads as well as hot food ready to go from Sid's Deli located within the Marketplace store. The Marketplace features Krispy Kreme Doughnuts®, Entenmann's® and other baked goods, Pepsi® products and a large selection of bottled wine, beer, liquor, bottled water and juices. Florida Lottery® tickets are also available. The Marketplace offers sun care products, gifts and souvenirs along with apparel, hats, bathing suits and more.
Drafts Sports Bar & Grill
Drafts Sports Bar & Grill brings together the popular concepts of brew pubs and gourmet burger bars. Drafts is a family-friendly experience for all ages and features a variety of appetizers, palm-stretching burgers, sandwiches, salads and steak selections that are complemented by an extensive selection of draft and bottled beers and a wide array of cocktails. Drafts is a casual but elegant sports bar environment complete with high-definition flat screen televisions for broadcasting local, national and worldwide sporting events. Located within Drafts is a brand new state-of-the-art Game Room and 6 lane bowling alley. Drafts Sports Bar & Grill is open daily for breakfast, lunch and dinner (hours may vary seasonally) and is located on the first floor of the Village Shops next to the Pavilion.
Cordovano Joe’s Authentic New York Style Pizza
Located within the Marketplace is Cordovano Joe’s Authentic New York Style Pizza offering hand-tossed freshly baked specialty pizza with all of your favorite toppings. Cordovano Joe’s provides delivery right to your Villa or pickup in the Marketplace. Call us if there is not a menu in your room and we will be happy to bring one to you.
Sid's Bistro
Located within the Pavilion, Sid's Bistro Proudly Serves Starbucks® Coffee, fresh Jamba Juice® and offers a wide menu selection of the finest Hershey's® Ice Cream and freshly baked goods.

One night's room and tax deposit required at the time of booking. Full and final payment is due upon arrival. Must have valid ID and form of payment. A 50 USD credit card or 200 USD cash deposit is required at check-in for incidentals.

A resort fee of $12.99 + tax per room per night is due at check-in.

One cat or dog up to 60lbs. A mandatory cleaning fee of 170.00 USD, plus a Deposit of 100.00 USD, which is returned if there is no damage to the unit, is required at check-in. Breed restrictions apply. No charge for service animals. See Terms and Conditions for full policy details.

Package handling and storage fees will apply, per package, to all packages that are shipped and/or stored at the resort prior to and/or during a guest stay. The fee for acceptance and secure storage for up to 20 packages is $5.00 per package and $10.00 per package for 21 packages or more. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender or may become the property of the resort. While all efforts are made to keep stored packages as secure as possible, lost and/or stolen packages are not the ultimate responsibility of the resort.

Reserve Orlando Customer Reviews

Have you been to Westgate Lakes Resort & Spa? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Sue P
"Can't wait to go back"
TripAdvisor user rating 4 out of 5
Reviewed September 24, 2017 NEW
Very nice property ... the girls in the owners check in were great ... so friendly and helpful .... our room was great ... love the enclosed balcony ... we loved the restaurant .... we ate at the bar 3 of the 4 nights we were there ... so much to do on site .... we are staying here for a week starting on 9/29 ... can not wait ... bringing our daughter and granddaughter ... we are owners in Gatlinburg and absolutely love it, but this property is also nice
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Mauricio S
Miami, Florida
"Great Installation but terrible service"
TripAdvisor user rating 2 out of 5
Reviewed September 22, 2017 NEW
We went to Westgate during Hurricane Irma paying top dollar for that. The apartment that they provided us was great. Unfortunately their staff was not prepared to provide answers or contingency plan for the hurricane at all (they would just provide a piece of paper with legal disclaimers). We also had a few problems in the room (fire alarm malfunctioning and making noise) and they took forever to replace. Also, a few employees spoke english...
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KeyWest K
"Beware! Beware!"
TripAdvisor user rating 1 out of 5
Reviewed September 22, 2017 NEW
Westgate Lakes Resort (WLR) in Orlando is a bad joke! We evacuated here on 09.18.17 due to Hurricane Irma as part of a huge group of government employees from the Lower Florida Keys. We are talking well over 300 employees PLUS dependents. I do not know the exact monetary terms of the contract, but believe me, WLR made a tidy profit. One day after moving in the free wifi disappeared. ALL wifi disappeared! When I'd call their "IT" department, they acted like they had no clue what was wrong. In fact, it sounded like they just pulled some guy off the street and asked him to answer that phone. When I asked if it was a server problem or an issue with bridge he didn't know what a bridge was. Today is Friday, still no internet. When you evacuate for a disaster you'd like to have internet so you can get updates online, but nope, sorry WLR doesn't give a hoot about that. I know this is not an isolated incident because I read a lot of other reviews and many people mentioned ir. Everything at WLR is geared toward the members. I'd love to interview some of them and see what their satisfaction level is. There is mold in the shower stall. There is a hot tub in our room. The first night we decided we'd try it. Water pressure is horrible in it. It took well over an hour and a half for the tub to fill above the line of the water jets. Plus, you could not regulate the taps. You turned on the hot, then added the cold and suddenly it was ice water. You turned the cold tap down and then you were scalded. The tub is two feet high with no foot stool to assist you getting in. The top of the tub is a foot wide making it precarious to navigate. Attempting to exit the tub, I stood, sat on the edge, swung my leg over so I had both legs on the same side, missed the towel mat on the floor thereby slipping on the tile. (You cannot straddle it to get out if you're short like me because you can't reach the floor with your foot). I spent 4 hours in the ER the next morning. I had wrenched my neck, a huge goose egg on my head and my leg had to be in an immobilizer brace. Did I mention still no internet? Oh, and it's impossible to make a cellular call from your room! How ludicrous is that? I tried multiple times and each time I had to go outside to complete the call. When I asked "the IT guy" he said it was because there were so many wifi signals going out all around me that it interfered with cell calls". WHAT??? My husband is a satellite communications subject matter expert and he said he thinks they use some sort of jammer to interfere with calls. Not sure why you'd want to do that. Doesn't seem to be a Best Business Practice to me. This place is a horrible joke. If you are at a resort you expect everything to be top notch. This place is two-star IF THAT. The TV channels are crap. Out of 39 channels, 6 were in Spanish, 9 were local area-specific, 5 News, 4 Sports, 3 kids' channels, 1 local tourist attractions, 1 dedicated Walt Disney World, and the remaining 10 were the usual A&E, TNT, TBS, History, Discovery, etc. The Holiday Inn Express had a better line-up. There were 3 HBO channels but the picture on one was so grainy it was almost not viewable. Our unit, was old, outdated and had years and layers of dirt accumulated. Believe me when I say that glossy pictures posted are NOT what it looks like now. I would never recommend WLR to anyone.
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Fort Lauderdale, Florida
"Hurricane Irma refugees so beggars can't be choosers."
TripAdvisor user rating 3 out of 5
Reviewed September 21, 2017 NEW
Westgate hotels came up on bringfido.com as pet friendly. Needed to evacuate for Irma and this was the only Westgate with rooms. They made me get two rooms because they have a one pet per room policy. They would not change that even for the storm so I ended up paying twice what I would have. My dogs by the way are 18lbs each. The rooms we had were clearly the old ones that they do not use often. Sine all 2000 units were sold out due to the storm, these rooms were used. the AC was broken and the room was stifling hot. Called the front desk and got that working again. After driving in hours in traffic, I wanted to take a shower. Unfortunately, the shower door was stuck and I mean stuck. It is a glass shower door and I was afraid it would shatter so I called maintenance. It took them over an hour to fix the darn thing so I got in the shower close to midnight! I can't imagine when it was last used either because the thing was stuck tight. The next morning I went to use the coffee maker and there was a film of dust on the top. So again, who knows when the last time the room had been used or cleaned. Everything in the room seemed dirty and old and we were afraid to walk around the room barefoot. I even wore flip flops in the shower. Tried to find another hotel the next day but that was impossible.I cannot comment on much because we were pretty much stuck in the room the whole time we were there. It is not a place I would ever stay again unless it was the only place available again that would take dogs in the event of another evacuation. . .
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Queens, New York
"It was an okay short stay"
TripAdvisor user rating 3 out of 5
Reviewed September 20, 2017 NEW
The staff were polite. Our neighbors on the other hand were extremely loud all throughout the night. I'm not going to make this extremely long because I left a review of this place on Yelp. Pull out sofa was uncomfortable and the mattress was too small and too thin for the frame. There are places to eat on the premises. There are places to play on the premises. The best part of our stay was the mini bowling alley on the property- awesome.
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Westgate Lakes Resort & Spa is located at 9500 Turkey Lake RdOrlando, FL 32819
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Frequently Asked Questions about Westgate Lakes Resort & Spa

How many units are available at Lakes Resort & Spa by Westgate?
There are 1728 units available at this property.

How many different buildings comprise your units?
The Lakes Resort & Spa by Westgate has a total of 25 buildings to house its 1728 units.

How many floors constitute your property?
There are 3-6 floors, depending on the building.

Does Lakes Resort & Spa by Westgate have a restaurant on-site?
Yes. The Smokehouse Grill & Bar is open from 5pm-10pm. Sid’s Deli is open from 7am-5pm. A marketplace is also located on-site and is open from 7am-10pm. Island Styles, a beach wear and accessories shop, is open from 9am-5pm.

Do you have a minimum age required for check-in at Lakes Resort & Spa by Westgate?Guests must be at least 21 years old to check-in.

Do you have any resort fees?
Yes.  There is a $9.95 resort fee charged nightly per unit for any length of stay.

Do you charge for cribs at Lakes Resort & Spa by Westgate?
Cribs are available at no charge.

What are the pool hours?
The pools, of which there are seven, are open from 8am-9pm.

Is late check-in available?
Yes, the front desk is open 24-hours so guests may check-in at any time.

Does Lakes Resort & Spa by Westgate have shuttles to the theme parks?
Yes, they do offer complimentary scheduled transportation to Disney World, Universal Orlando, SeaWorld and the Orlando Premium Outlets. Space in limited, so be sure to make a reservation with VIP Services to avoid the hassles with driving.