Seralago Hotel & Suites Main Gate East in Kissimmee, FL

5678 West Irlo Bronson Memorial HighwayKissimmee, FL 34746
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Overview

An affordable, family-friendly hotel in the heart of Kissimmee, Seralago Hotel & Suites offers 614 comfortable accommodations just minutes from Walt Disney World® Resort, ­Universal Orlando® Resort, Old Town Kissimmee and more. Guests can enjoy scheduled shuttle services, two Olympic-sized pools and a kiddie pool, a full-service restaurant, a fitness center, a sundries store, and more.

Good To Know

from Ashley, one of our Kissimmee Travel Experts
  • Located 5.3 miles from Walt Disney World and 13 miles from Universal Orlando.
  • Schedule shuttle service to nearby area theme parks is available.
  • Guests can request pet-friendly rooms.
  • Amenities include free Wi-Fi, 2 heated outdoor pools, and a microwave and mini-fridge in-room.
  • Food court, cafe, and bar on-site.

Property Amenities

  • 24 Hour Front Desk
  • Bar/Lounge
  • Children's Pool
  • Concierge Services
  • Fitness Facilities
  • Free Parking
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Internet Access in Public Areas (free)
  • Keyless Room Locks
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Playground
  • Poolside Bar
  • Porter/Bellman
  • Restaurant on Property
  • Room Service
  • Security Guard
  • Shuttle Services - Limited (free)
  • Smoking Rooms Available
  • Snack Bar/Deli
  • Tennis Court on Property
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Description

from Seralago Hotel & Suites Main Gate East
Check-In: 4:00pm Check-Out: 11:00am
Conveniently located in the Kissimmee area, the Seralago Hotel & Suites offers one of the best values near the Walt Disney World® Resort. Relax in one of our 614 rooms and suites, swim in our 2 Olympic-style heated swimming pools, or let the kids splash in our children’s pool.

Guests can choose from reasonably priced rooms and suites, complete with a range of amenities that includes mini-refrigerators, microwave ovens, and iron/ironing boards. Travelers will enjoy our notable facilities, which range from a full-service family restaurant to tennis courts and a fitness room. Our meeting rooms can accommodate functions such as small corporate meetings, wedding receptions, and birthday parties.

Seralago Hotel & Suites implements a $9.00 per room, per night Resort Service Fee plus 13.5% tax.

Reserve Orlando Customer Reviews

6 Reviews
Rebecca Burch
Brookville , OH
2 Reviews
Verified Traveler
"Not worth the price we paid!"
June, 2018 NEW
The staff was very polite and welcoming. I was asked to pay an additional $10.22 in resort fees and I tried to pay with a credit card but their machine was down and I had to wait around 20-25 minutes for someone to fix it. When we entered our room, it smelled very musty. Everything looked outdated. My two young children complained of the smell the whole night. Saw two different signs posted about safety which gave an impression that the area was not safe. Ice machine on our floor did not work. The curtain did not close therefore people walking by could see in. This hotel was not worth the money we paid especially an extra $10 for a resort fee.
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Tip: You may want to think twice before staying here. Over priced for what you get.

Was this review helpful? Yes

Reserve Orlando Customer
Nyack, NY
1 Review
Verified Traveler
"Terrible"
April, 2018
I looked up the “hotel” online and was comfortable with the photos I seen but when I got to the actual room it was nothing like the photos posted. I felt like I was in a Motel. We just came from the park and it was late and didn’t want to keep the kids up looking for another room so I had to go to Walmart and buy sheets, pillow cases and blankets. The pullout couch couldn’t open because there was not enough room and it had stains. Worst stay I ever had. Another guest said she had to change her room 3 Times. Hope this review helps future guest
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Was this review helpful? Yes

Karen Leach
Key West, FL
1 Review
Verified Traveler
"Awesome Hotel"
March, 2018
All the staff were friendly and attentive.
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Tip: Great service

Was this review helpful? Yes

Jacqueline Emmons
Ypsilanti, MI
2 Reviews
Verified Traveler
"Great"
February, 2018
Super location, great pool and spa. Room could be updated.
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Tip: finding your room is difficult, get a map

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steven pelnar
ocala, FL
1 Review
Verified Traveler
"my stay"
June, 2016
had a real good time at the pool party.
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Tip: the place is clean

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Christina W.
Baltimore, MD
1 Review
Verified Traveler
"Spring break 2015"
July, 2015
We traveled with our family of 6 and serlago hotel accommodated us with no problem the pools were amazing and the staff even better having the restaurant right at the lobby was very convient
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Tip: Be ready to enjoy yourself and have the comforts of home

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TripAdvisor Reviews
TripAdvisor user image
Shannan H
Fowler, Ohio, United States
"You get what you pay for"
TripAdvisor user rating 3 out of 5
Reviewed June 24, 2018 NEW
We stayed in one of the suites in the 700 block. When we first entered the smell of mildew was strong bit disappeared quickly after leaving the door open while we brought in the luggage. There was also an issue with the door that they fixed the next day. The room was a nice size for 6 people. The whole resort could be updated, but is good for basic necessities. There is a lot of places to eat near by and things to do. We can't complain to much for the price. We paid just under $200. For a 2 night stay.
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Mrs F
"Food Court served moldy bread"
TripAdvisor user rating 1 out of 5
Reviewed June 23, 2018 NEW
We ordered food for my family from the food court. When we were almost done eating my 5 year old daughter put her cheeseburger down upside down & there was a giant spot of mold. She had eaten just over half, I took it to the cashier & she quickly took it out of my hands & threw it away. I asked for my money back & was told no, then that I had to wait for a manager then that they would only credit to other food/beverage items from their food court. The cashier had never actually called the manager & I had to go ask for a manager at front desk. Spent over half an hour & have no idea how much she actually ate. Unfortunately I wasn’t able to take a picture of it & the service was very horrible in response. While waiting those 30 minutes I saw them throw out more bread.
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Natalie T
"Week Stay"
TripAdvisor user rating 5 out of 5
Reviewed June 22, 2018 NEW
Ms. Young and Erica were great help. Check-in and out was simple and quick and they were very helpful throughout the stay. The hotel room is basic but there is plenty food/entertainment near by. Would stay here again.
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TripAdvisor user image
Callan M
"Terrible hotel"
TripAdvisor user rating 1 out of 5
Reviewed June 20, 2018 NEW
Our room has mold on the ceiling, doors, and stains on the carpet. Our room smells like chemicals, our eyes and throats burn after spending time in our room. We spoke to reception about these problems and they moved us to another room which was even worse. There are cockroaches and other insects in our room. Even what appears to be rodent droppings in one of the main light fixtures. Electricity not properly wired as our lights flicker on and off when we close/open the room door. The groundskeeper seems to have a grudge against us.
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TripAdvisor user image
Michelle F
"Clean and safe"
TripAdvisor user rating 4 out of 5
Reviewed June 18, 2018 NEW
Clean and safe. We have stayed here a few times rooms are basic. But we had a really nice room this time All the rooms are clean and very nice property and save this one seem to be the remodel. They have a restaurant store and walking distance from many many places.
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Frequently Asked Questions about Seralago Hotel & Suites Main Gate East

How many rooms are available at the Seralago Hotel?
There are 614 rooms in total.  

Does the Seralago Hotel & Suites have cribs or rollaway beds available?
Yes. Cribs are available free of charge. For an additional charge of $10, rollaway beds are available.

Are guests allowed to check-in early at the Seralago Hotel & Suites?
If the room is available, guests are allowed to check-in early. However, check-in is not guaranteed until 4:00 pm.  

Does the Seralago Hotel & Suites offer a shuttle to the theme parks?
Seralago Hotel does offer a complimentary shuttle to the Walt Disney World Theme Parks. It is a free scheduled service that provides transportation to all four theme parks. Shuttle to other theme parks, including Universal Orlando Resort & SeaWorld, are available for a nominal fee.  

Does the Seralago Hotel & Suites have a restaurant on-site?
There are four dining options available at the Seralago Hotel. The Vineyard Café offers full-service family-style dining. There are open daily from 7am-11am. The People’s Choice Food Court & General Store offers on-the-go fast food items. It is open Sunday -Thursday from 6:30 am - 2:00 pm & 5:00 pm - 10:00 pm. It is open Friday & Saturday 6:30 am - 11:00 pm. The Tropical Pool Bar offers drinks and snacks and is open seasonally. The Court Street Bar is open from 5pm-Midnight, Thursday thru Sunday.

Is the hotel pet-friendly? If so, what are the pet fees?
Yes, Seralago is a pet-friendly property. They do charge a one time fee of $40, which would be paid at check in. They have a 50-pound weight limit and require your pet to be crated when you are not in the room. Note: you do need to request a pet-friendly unit at the time of reservation.