Seralago Hotel & Suites Main Gate East in Kissimmee, FL

5678 West Irlo Bronson Memorial HighwayKissimmee, FL 34746
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Overview

An affordable, family-friendly hotel in the heart of Kissimmee, Seralago Hotel & Suites offers 614 comfortable accommodations just minutes from Walt Disney World® Resort, ­Universal Orlando® Resort, Old Town Kissimmee and more. Guests can enjoy scheduled shuttle services, two Olympic-sized pools and a kiddie pool, a full-service restaurant, a fitness center, a sundries store, and more.

Good To Know

from Ashley, one of our Kissimmee Travel Experts
  • Located 5.3 miles from Walt Disney World and 13 miles from Universal Orlando.
  • Schedule shuttle service to nearby area theme parks is available.
  • Guests can request pet-friendly rooms.
  • Amenities include free Wi-Fi, 2 heated outdoor pools, and a microwave and mini-fridge in-room.
  • Food court, cafe, and bar on-site.

Property Amenities

  • 24 Hour Front Desk
  • Bar/Lounge
  • Children's Pool
  • Concierge Services
  • Fitness Facilities
  • Free Parking
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Internet Access in Public Areas (free)
  • Keyless Room Locks
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Playground
  • Poolside Bar
  • Porter/Bellman
  • Restaurant on Property
  • Room Service
  • Security Guard
  • Shuttle Services - Limited (free)
  • Smoking Rooms Available
  • Snack Bar/Deli
  • Tennis Court on Property
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Description

from Seralago Hotel & Suites Main Gate East
Check-In: 4:00pm Check-Out: 11:00am
Conveniently located in the Kissimmee area, the Seralago Hotel & Suites offers one of the best values near the Walt Disney World® Resort. Relax in one of our 614 rooms and suites, swim in our 2 Olympic-style heated swimming pools, or let the kids splash in our children’s pool.

Guests can choose from reasonably priced rooms and suites, complete with a range of amenities that includes mini-refrigerators, microwave ovens, and iron/ironing boards. Travelers will enjoy our notable facilities, which range from a full-service family restaurant to tennis courts and a fitness room. Our meeting rooms can accommodate functions such as small corporate meetings, wedding receptions, and birthday parties.

Seralago Hotel & Suites implements a $7.00 per room, per night Resort Service Fee plus 13% tax.

Reserve Orlando Customer Reviews

2 Reviews
steven pelnar
ocala, FL
1 Review
Verified Traveler
"my stay"
June, 2016
had a real good time at the pool party.
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Tip: the place is clean

Was this review helpful? Yes

Christina W.
Baltimore, MD
1 Review
Verified Traveler
"Spring break 2015"
July, 2015
We traveled with our family of 6 and serlago hotel accommodated us with no problem the pools were amazing and the staff even better having the restaurant right at the lobby was very convient
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Tip: Be ready to enjoy yourself and have the comforts of home

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TripAdvisor Reviews
TripAdvisor user image
Dasheen S
"Dont stay here"
TripAdvisor user rating 2 out of 5
Reviewed February 24, 2018 NEW
I stayed here because it was recommended by a family member who stayed before. From the outside it looks like it is old and in need of an update and when you get inside the rooms it is. The rooms are dark with a light in the bathroom, the sink area and then only lamps for the room. They have old furniture in them (2 tables, dresser and a tv stand/dresser) that needs to be refinished. The bathroom had rust on the shower head, door, curtain rod and the light fixture. I found a roach coming out of the ironing board that was hanging oon the wall. When i called to complain about it the staff, Vernice Soto, simply replied this is Florida. There was no offer to change rooms or apologies. If i didnt come to Florida with roaches i don't want to go home with them! When I asked to change rooms she moved us to a room in the same building. Again she told me that roaches are common in Florida. My ex lives in Florida and i take my daughter there yearly i have never stayed anywhere that has had roaches. In the new room one of the double beds was broken or had a spot where it slumped in the middle. The pool was vey nice but the pool furniture was old and some broken. Lastly, the ice machines didn't work. It's only a place to sleep and shower but you want to feel comfortable doing those things. We showered in flip flops and put our own covers on the beds. We will never stay here again. I did try to contact management but each time was told she was not available. Another guest told me they have been bought by a new company maybe things are going to change for the better. They do have a beautiful pool and the lobby looks nice. Also, Ashley was vey helpful and pleasant.
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roadtraveler2016
Mentor, Ohio
"Traveler"
TripAdvisor user rating 3 out of 5
Reviewed February 22, 2018 NEW
Furniture though recently replaced is starting to look worn and in need of replacement. Have stayed here many times over the years, but price had increased but no noticeable difference in quality. WiFi is terrible. Room was clean and plenty of towels available.
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jewels s
"It’s devent"
TripAdvisor user rating 4 out of 5
Reviewed February 21, 2018 NEW
It’s not 5 star, but it’s just a place to sleep. This hotel is non smoking. They also charge a resort fee of $7 per night due at check in. It’s location is very nice, it’s on the side of Old Town. Which is also walking distance to Burger King, Mc Donald’s, KFC & a convenience store for drinks and snacks. They have a pool, a hot tub, a tiki bar, and a restaurant. My family and I have stayed here a few times, for the price it’s pretty good.
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Atokirinia
Hamilton, Canada
"Smoking allowed in this non smoking resort?"
TripAdvisor user rating 3 out of 5
Reviewed February 21, 2018 NEW
The rooms were good. It wasn't new, but it was neat and clean, and that's all I expect for the prices they offer. They offer shuttles to Universal and Disney, but only once a day and you have to get up early if you want to catch them. The biggest downside for us was that they advertise themselves as a non-smoking resort, but they allow smoking in/around the pool areas. They were even smoking while in the hot tub (which was underneath a gazebo so the smoke lingers for everyone else to breathe it in)! When asking the smokers to put out their cigarettes, they commented that smoking must be allowed because there were no 'no smoking' signs. By the time someone from the staff finally arrived, the smokers were done their cigarettes and had left their stubs all around the pool side.
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Jennie L
"Cheap yet clean and friendly"
TripAdvisor user rating 4 out of 5
Reviewed February 21, 2018 NEW
Can't understand some bad reviews this hotel surprised me great location with shuttle buses to most parks, the staff went beyond too help you with your stay the rooms were clean with fresh linen and towels daily hotel grounds were clean and the pool is great for families and small children and a play area the shop and food were also of good stand I would stay again.
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Frequently Asked Questions about Seralago Hotel & Suites Main Gate East

How many rooms are available at the Seralago Hotel?
There are 614 rooms in total.  

Does the Seralago Hotel & Suites have cribs or rollaway beds available?
Yes. Cribs are available free of charge. For an additional charge of $10, rollaway beds are available.

Are guests allowed to check-in early at the Seralago Hotel & Suites?
If the room is available, guests are allowed to check-in early. However, check-in is not guaranteed until 4:00 pm.  

Does the Seralago Hotel & Suites offer a shuttle to the theme parks?
Seralago Hotel does offer a complimentary shuttle to the Walt Disney World Theme Parks. It is a free scheduled service that provides transportation to all four theme parks. Shuttle to other theme parks, including Universal Orlando Resort & SeaWorld, are available for a nominal fee.  

Does the Seralago Hotel & Suites have a restaurant on-site?
There are four dining options available at the Seralago Hotel. The Vineyard Café offers full-service family-style dining. There are open daily from 7am-11am. The People’s Choice Food Court & General Store offers on-the-go fast food items. It is open Sunday -Thursday from 6:30 am - 2:00 pm & 5:00 pm - 10:00 pm. It is open Friday & Saturday 6:30 am - 11:00 pm. The Tropical Pool Bar offers drinks and snacks and is open seasonally. The Court Street Bar is open from 5pm-Midnight, Thursday thru Sunday.

Is the hotel pet-friendly? If so, what are the pet fees?
Yes, Seralago is a pet-friendly property. They do charge a one time fee of $40, which would be paid at check in. They have a 50-pound weight limit and require your pet to be crated when you are not in the room. Note: you do need to request a pet-friendly unit at the time of reservation.