Universal Orlando Resort in Orlando, FL
6000 Universal Blvd • Orlando, FL 32819
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With two action-packed theme parks, and a 30-acre dining, shopping and entertainment complex, Universal Orlando® Resort offers a universe of adventure themed around some of the most popular TV shows, movies and comic books to date. Guests can go beyond the screen with rides, attractions and interactive shows that include character favorites like Harry Potter, Shrek, Spider-Man and many more.
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Can I see both parks in one day?
With two theme parks, you’ll need at least two days to experience it all. Combine with a Park-to-Park Ticket and you can enjoy the best of both parks the same day.
Will I be able to ride Hogwarts™ Express with my BASE ticket?
No. Only a Park-to-Park admission ticket will allow you to experience the magic and excitement of BOTH The Wizarding World of Harry PotterTM lands (Diagon AlleyTM and HogsmeadeTM) PLUS the HogwartsTM Express*.
*Additional restrictions apply.
Are guests allowed to bring food or drink items into Universal Orlando Resort?
Acceptable items include bottled water, small snacks that do not require heating, any food required for medical purposes or special dietary needs and baby food and baby formula.
Can guests bring coolers into the Universal Orlando Resort?
Yes. However, they must be soft-sided insulated bag style coolers that are no larger than 8.5” wide x 6” high x 6” deep.
Do Universal Orlando tickets expire?
If you have purchased a Multi-Day ticket, the ticket expires 14 days after the date of first use. Guests activate tickets by entering their first park. If a ticket has never been used or activated, then it will not expire until used. However, once activated, the ticket will expire 13 consecutive days after the first use.
How does my E-Ticket work?
It’s easy! Simply take your E-Ticket to the will-call kiosk at either theme park at Universal Orlando Resort. At the kiosk machine, you must swipe a credit/debit card matching the name listed on this page for ID verification only. Enter the external ID/confirmation # and your phone # provided, both listed on this page. Matching valid photo ID required.
Are tickets transferable? Can I give them to someone else to use the remaining days?
No. Universal tickets are nontransferable and must be used by the same person on any and all days. The person who uses the ticket for the very first time must use the ticket for its entirety. Any tickets that are transferred are in violation of this restriction and are invalid for admission.
What are the parking fees at Universal Orlando Resort?
Daily Parking fees are:
Cars, Vans, Motorcycles: $20
Buses, RVs & Cars with Trailers: $22
Patrons parking after 6pm are charged $5 for parking.
Valet parking is available for cars and vans for $15 - $45.
Are strollers and wheelchairs available to rent?
Yes. Guests can rent strollers, wheelchairs and Electric Convenience Vehicles (ECV) upon entrance to either theme park, to the left side of each park's entrance. Manual wheelchairs are also available at the Rotunda area of the parking structure. Due to limited numbers, please note that ECV Rentals are on a first-come, first-served basis and must be operated by a single person 18 years of age or older. We suggest you place a request in advance for ECV rentals (at least 1 week prior to your arrival). This can be done by contacting Guest Services by calling 407-224-4233.
Are lockers available to rent?
Yes. Lockers are available within each of the theme parks for guest rental for $10.00 per day, with family size lockers available at Universal Studios Florida for $12.00 per day. Guests have unlimited access to these lockers during the course of the day. Additional lockers are available at select attractions inside Universal Studios and Universal's Islands of Adventure® for $2.00 per hour, with a $14.00 per day maximum.
Is smoking allowed at Universal Orlando Resort?
Smoking is permitted only in designated areas. There are currently 13 smoking areas at Islands of Adventure and 12 at Universal Studios® for our guest's convenience. All other areas outside of these designated smoking areas are smoke free.
Can I go to Halloween Horror Nights® with my daytime admission ticket?
No, Halloween Horror Nights is a separate ticketed event that requires a ticket purchase not available through Reserve Orlando.
Halloween Horror Nights is a separately ticketed event. Event occurs rain or shine. No rain checks or refunds. Prices, dates, times, attractions and entertainment subject to availability and may change without notice. Universal elements and all related medias TM & ©2016 Universal Studios. All rights reserved.
HARRY POTTER, characters, names and related indicia are trademarks of and © Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR.
©Marvel. Jurassic Park ® Universal Studios / Amblin. Universal elements and all related indicia TM & © 2016 Universal Studios. All rights reserved.
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