|1/20/2017||Ticket Purchase + Hotel Booking||Website easy to navigate, great rates and customer service!|
|1/19/2017||Ticket Purchase||The ease of ordering tickets and reservations was great, but when it came to the 20% off site wide discount, the numbers never added up to be 20% off- it was more like 15%. I couldn't get a representative to get me a straight answer about this and was disappointed in the itemized breakdown.|
|1/19/2017||Ticket Purchase + Hotel Booking||I experienced difficulties when I revised some information I had entered in my booking form. When I moved forward my password was not recognized, even though it was correct. That resulted in having to contact an agent via Chat and then a direct telephone call. As I called from the Bahamas I had to pay for the call. However, that aside, the service from Samantha was excellent. Samantha was extremely helpful and, in my opinion, went further than she had to in order to assist me.|
|1/19/2017||Ticket Purchase + Hotel Booking||It was all very easy to book and great value!|
|1/19/2017||Ticket Purchase||So easy loved it a.nd the discount was great|
|1/19/2017||Ticket Purchase||Easy, quick will know more once I pick up the tickets at the gate when we get there Thurs Jan 25th|
|1/13/2017||Ticket Purchase||Initially I had issues with finding the "proper" Web page and needed help from another person who had already used the service.|
|1/13/2017||Ticket Purchase||I haven't received the tickets yet.|
|1/12/2017||Ticket Purchase + Hotel Booking||Original hotel we booked was not available. They contacted us quickly and were helpful but we ended up with lesser hotel.|
|1/12/2017||Ticket Purchase + Hotel Booking||Saved a lot of money on our trip by using reserve Orlando. When wanted to change our hotel and they did so without any hassle. We will be using them again.|
|1/12/2017||Ticket Purchase + Hotel Booking||Great to save money and time, buying everything at one place :)|
|1/12/2017||Ticket Purchase + Hotel Booking||agents were very friendly and helpful. Hoping the trip will go as smoothly as the booking did.|
|1/11/2017||Ticket Purchase||Great job..|
|1/4/2017||Ticket Purchase||I love the discounts on your website.hoping i dont have any problems using the online tickets.|
Great staff. I wasn't receiving my reservation through email and it was solved in a couple of minutes.
Reserve Orlando Response: Thank you for your feedback. We understand emails and technology can be funny sometimes. We are happy to hear our Customer Service Department was able to assist you with a resolution quickly. We hope you enjoy your trip!
Great experience! Website was simple and phone support was quite helpful with a unique question!
Reserve Orlando Response: Thanks for the feedback! We are happy to hear that our site was easily navigated and that our Customer Service Department was able to assist you with any questions you had. We hope you enjoy your trip!
|12/31/2016||Ticket Purchase + Hotel Booking||Good deals|
|12/28/2016||Ticket Purchase||Great price for tickets and easy checkout process|
|12/21/2016||Ticket Purchase||Easy to work with.|
|12/21/2016||Ticket Purchase||This is an awesome webpage! Everything was easy to find....and what a selection. The price was right, too.|